At STEM Foundry, we understand that families place great trust in us when sharing their personal information. Protecting the privacy of our students, parents, guardians, and staff is an important part of providing a safe, professional, and supportive learning environment.
This Privacy Policy explains how STEM Foundry collects, uses, stores, protects, and discloses personal information when you:
Our goal is to collect only the information necessary to deliver high-quality tutoring services, communicate effectively with families, support student learning, and continually improve the educational experience we provide.
STEM Foundry is committed to handling personal information responsibly and in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
STEM Foundry provides small-group tutoring for students in Grades 2 to 10, specialising in Mathematics and English. Our programs are aligned with the Australian Curriculum v9.0 and are supported by structured assessments, progress monitoring, and regular communication with parents.
STEM Foundry is a registered business name of Dendrite Education PTY LTD, which operates the tutoring services described in this Privacy Policy.
Throughout this Privacy Policy, the terms "STEM Foundry", "we", "our", and "us" refer to the tutoring services provided under the registered business name STEM Foundry.
Depending on how you interact with STEM Foundry, we may collect personal information necessary to provide our tutoring services and communicate effectively with families.
When you contact us through the STEM Foundry website, we may collect:
When booking a free consultation, we may collect:
Parent Details
Student Details
Consultation Information
When a student enrols at STEM Foundry, we may collect information necessary to provide tutoring services, including:
As part of our tutoring programs, we may collect and maintain educational records, including:
When you visit our website, certain technical information may be collected automatically, including:
This information helps us improve the performance, security, and usability of our website.
STEM Foundry collects personal information solely for purposes related to providing tutoring services, supporting student learning, and communicating effectively with families.
We may use your personal information to:
We only use personal information for the purposes for which it was collected or where otherwise permitted or required by Australian law.
STEM Foundry respects the privacy of our students and families. We do not sell, rent, or trade personal information to third parties.
We may disclose personal information only where it is reasonably necessary to deliver our tutoring services, operate our website and online platforms, or where required or authorised by Australian law.
Personal information may be shared with trusted service providers who assist us in delivering our services, including:
These service providers are only given access to the information necessary to perform their services and are expected to handle personal information securely and in accordance with applicable privacy obligations.
We may also disclose personal information where required or authorised by law, including in response to lawful requests from government authorities or regulatory bodies.
STEM Foundry takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
We maintain appropriate administrative, technical, and physical safeguards to help protect the personal information we collect. These measures include secure online systems, password-protected accounts, restricted access to authorised personnel, and the use of reputable cloud-based services to support our operations.
While we take reasonable steps to safeguard personal information, no method of electronic transmission or electronic storage is completely secure. As a result, we cannot guarantee the absolute security of information transmitted over the internet.
If we become aware of a data breach that is likely to result in serious harm, we will respond in accordance with our legal obligations under the Privacy Act 1988 (Cth), including notifying affected individuals and the Office of the Australian Information Commissioner (OAIC), where required.
STEM Foundry aims to ensure that the personal information we hold is accurate, complete, and up to date.
Parents and guardians may request access to the personal information we hold about themselves or their child. If you believe any information is inaccurate, incomplete, or out of date, you may request that it be corrected.
We will respond to requests for access or correction within a reasonable period and, where appropriate, update our records.
In some circumstances, we may be unable to provide access to certain information where permitted or required by Australian law. If this occurs, we will explain the reason, unless we are legally prevented from doing so.
Requests to access or correct personal information should be made using the contact details provided at the end of this Privacy Policy.
The STEM Foundry website may use cookies and similar technologies to improve your browsing experience and help us understand how our website is being used.
Cookies are small text files stored on your device that allow websites to recognise your browser and remember certain information during your visit.
We may use cookies and website analytics to:
Most web browsers allow you to control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of our website.
STEM Foundry may update this Privacy Policy from time to time to reflect changes to our services, legal obligations, technology, or privacy practices.
Any updates will be published on the STEM Foundry website, together with the revised Last Updated date at the beginning of this Privacy Policy.
We encourage parents, guardians, and website visitors to review this Privacy Policy periodically to remain informed about how we collect, use, and protect personal information.
If you believe STEM Foundry has not handled your personal information in accordance with this Privacy Policy or the Australian Privacy Principles, we encourage you to contact us so that we can investigate and resolve your concerns.
We take privacy concerns seriously and will respond to your complaint within a reasonable period.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC), which is responsible for overseeing privacy matters in Australia.
Further information is available on the OAIC website at www.oaic.gov.au.
If you have any questions about this Privacy Policy or the way STEM Foundry manages personal information, please contact us.
STEM Foundry
A registered business name of Dendrite Education PTY LTD
ABN: 58 696 755 601
Email: support@stemfoundry.com.au
Website: www.stemfoundry.com.au